Blog

Salesforce’s Winter ’27 release makes Agentforce a default part of the platform, brings AI agents that orchestrate across clouds, and packs major updates for sales, service, marketing, and Flow. Here’s what matters.

Large language models are brilliant — and they make things up. Retrieval-Augmented Generation (RAG) grounds AI in your data, making it accurate, citable, and safe for business. Here’s how it works.